Hi COM60 Class,
After reviewing the feedback I received, I heard from several people that they would like to focus on work related issues: Co-workers and dialogue with bosses and direct reports. In light of that, I will modify the order of a few exercises so we can cover this in greater detail next week. Also to prepare for those exercises, we’ll read a few chapters in the book out of order as follows:
Also, give some thought to sections you’d like to work on: Being a boss, being an employee in an exercise, dealing with crafting an email or have a back and forth dialogue. I may bring different exercises to allow people to choose the situation they most want to work on.
Next Reading in “Messages” Book:
Part III (Part 3): Conflict Skills
Assertiveness Training (Page 125 – 149)
- Fair Fighting (Page 150 – 160)
- Validation Strategies (Page 150 – 160)
- Negotiation (Page 173 – 187)
- Please take a short look at the Clarifying Language section summary (especially page 121-122 Summary chart) if you have time.
Optional Bonus Reading: Page 89:103
- Transactional Analysis: This will be most useful for those of you working on triggers and “buttons” (being triggered, or triggering others)
Preview for the coming weeks:
After Class 4 the reading assignment will skip ahead and be to prepare us for the Public Speaking Guest Lecturer from the Graduate School of Business:
Part VI (Part 6):
- Influencing Others
- Public Speaking
- Interviewing
After Class 5 the reading will be:
Part II (Part 2): Advanced Skills
Page 59: 88
- Body Language:
- Paralanguage and Metamessages (especially page 77: Verbal Modifiers and page 78 Coping with MetaMessages)
- Hidden Agendas:
Page 104 : 122
- Clarifying Language (especially page 121-122 Summary chart)
Part IV (Part 4): Social Skills
- Prejudgment
- Making Contact
We will not cover the information in Part V (Part 5) Family Skills But please do read if interested, it’s also very good.